Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the online shop?

Shipping costs might differ per country. You can calculate shipping in the shopping cart.

Which payment methods are accepted in the online shop?

We accept payments with PayPal, Creditcard, iDeal, Bancontact, Przelewy24, SOFORT Banking and Apple Pay. 

How long will delivery take?

The delivery will take 1 to 3 working days in The Netherlands (subject to any deviations in the policy of PostNL).

Other countries will be delivered and delivery times will be delivered such as the regulations of PostNL.

Can I follow my package?

When we send an order you will receive a Track & Trace link by e-mail so that you can see exactly when your order arrives at the indicated address.

Can I pickup my order from your store?

Yes, this is possible when you select the shipping option “Local pickup” in the shopping cart. You can make an appointment for the pickup date and time by sending us a message through the form on this page.

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